Privacy Notice

1. About this notice

Wid provides an early-access matchmaking and introduction service for adults seeking a serious relationship with marriage as the goal.

This Privacy Notice explains what personal information Wid collects, how it is used, who may access it, and the choices and rights available to you.

For the purposes of this notice, Wid is responsible for deciding how and why your personal information is processed. Questions about this notice or your information may be sent to owner@widapp.co.

2. Who this notice applies to

This notice applies to people who:

• create or attempt to create a Wid account;
• complete, save, edit, or submit a Wid application;
• select a matching option or provide consent;
• participate in the matching or introduction process;
• communicate with Wid; or
• otherwise use Wid’s website, application, account area, or early-access service.

Wid is intended only for adults aged 20 or older.

3. Information we collect

Depending on how far you progress and what you choose to provide, Wid may collect:

Account information

• email address;
• authentication and account identifiers;
• sign-in, account-creation, and account-status information;
• security and session information.

Application and profile information

• your name and age-related information;
• gender and location;
• relationship and marriage intentions;
• partner preferences;
• cultural, religious, family, educational, professional, and lifestyle information;
• questionnaire answers and optional free-text responses;
• application progress, submission status, and update history.

Consent and privacy information

• your selected matching option;
• the consent boxes and communication preferences you select;
• consent dates, policy version, changes, withdrawals, and reconfirmations;
• whether your matching participation is active or paused.

Matching and introduction information

• internal matching status;
• potential match proposals;
• introduction decisions and responses;
• information approved for an introduction;
• contact-confirmation and introduction history.

Communications and service records

• support or privacy requests;
• account-deletion requests;
• service and notification delivery records;
• emails or other communications exchanged with Wid.

Technical and security information

• security, access, and audit records needed to operate and protect the service.

4. Sensitive information

Some information you choose to provide may be sensitive, including information concerning religious beliefs, cultural or ethnic background, personal relationships, health, or other private circumstances.

Wid processes sensitive information only for the purposes explained when it is collected and in accordance with the consent and privacy choices you make.

You should provide only information that you are comfortable sharing with Wid for the selected service.

5. How we collect information

Wid collects information:

• directly from you when you register, complete the questionnaire, submit an application, give consent, respond to an introduction, or contact Wid;
• automatically when the service creates the technical and security records needed to operate your account;
• from authorised Wid staff for manual matching when they administer the service, review applications, or manage introductions you have consented to; and
• from service providers that support authentication, hosting, database operation, security, and email delivery.

6. Why we use your information

Wid uses personal information to:

• create, secure, and administer your account;
• save and display your application;
• identify incomplete or newly required questionnaire information;
• record and apply your privacy and consent choices;
• provide the matching option you selected;
• assess compatibility and identify potential introductions where applicable;
• manage proposed matches and introductions;
• communicate about submissions, consent, account activity, introductions, support, and service changes;
• respond to privacy and deletion requests;
• prevent misuse and protect applicants, staff, and the service;
• investigate technical or security incidents;
• maintain necessary operational and audit records; and
• comply with applicable legal obligations.

Depending on the activity, Wid processes information because you have requested the service, provided consent, entered into an agreement with Wid, or because the processing is necessary for security, service administration, or compliance with applicable law.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect processing that occurred before the withdrawal.

7. Matching options and internal visibility

Wid currently provides two matching choices.

Participate in Early Manual Matching

If you choose this option, authorised Wid staff may review your application for early manual matching and identify a potential introduction.

Choosing this option does not guarantee that a suitable match or introduction will be found.

Private Manual Matching & Future App Matching

If you choose this option, your selection and profile are retained for the private or future matching service described when the app fully launches when you consent. This option is not included in Wid’s current matching directory or current manual-matching workflow.

Wid will provide notice if the future matching service becomes available or if further consent is required.

8. Manual review and automated processing

Current matching decisions are made through human review for manual matching by authorised Wid staff. Wid does not currently make final matching or introduction decisions solely through automated processing.

Technology may be used to organise information, enforce privacy choices, identify incomplete fields, or support authorised staff. If Wid later introduces automated matching, the service and this notice will be updated before that processing begins.

9. Information shared with another applicant

Wid does not publicly display your application.

Your information is not shared with another applicant merely because you registered or because a possible match was identified.

Information may be disclosed as part of a proposed introduction only through Wid’s controlled introduction process and in accordance with the applicable consent and privacy settings. Direct contact information will not be disclosed to another applicant unless the required introduction and contact-confirmation steps have been completed by the applicant.

You remain free to decline an introduction.

10. Who else may access information

Depending on the option you chose, personal information may be accessed by:

Authorised Wid staff

Access is limited according to staff responsibilities, such as account administration, relationship management, matching, introductions, support, privacy requests, and security.

Service providers

Wid uses service providers for application hosting and delivery, authentication, database services, and transactional email.

Service providers process information only to provide their services to Wid and are not authorised by Wid to use applicant information.

Authorities and professional advisers

Wid may disclose information where required by applicable law, a valid legal process, or where reasonably necessary to establish, exercise, or defend legal rights or protect someone from serious harm.

Wid does not sell applicant information.

11. International processing

Some service providers may process or store information outside Bahrain.

Where personal information is transferred internationally, Wid will use the consent, contractual arrangements, provider protections, or other safeguards required by applicable data-protection law.

12. How long information is kept

Wid retains account, application, consent, and matching information while your account remains active.

If you pause or withdraw from matching, your profile remains stored so that the pause can be respected and you can choose to return to matching.

If you submit a profile-deletion request, Wid will delete your account within 48–72 hours.

13. Pausing and returning to matching

You may pause or withdraw from matching through Privacy & Controls.

When paused:

• your status changes to “Paused / withdrawn from matching”; and
• you are removed from the matching functionality

Pausing does not delete your account, questionnaire, application, or consent history.

If the return option is available in your account, you may return to matching. Wid will then reassess your participation under the current matching and consent requirements.

14. Your choices and rights

Through the early access page, you are able to:

• correct inaccurate or incomplete information;
• update your application through your account;
• pause or withdraw from matching;
• request deletion of your profile; and

15. Security

Wid uses technical and organisational measures intended to protect personal information, including authentication, role-based access controls, restricted server-side access, database protections, activity records, and encryption where appropriate.

No internet service can guarantee absolute security. You are responsible for protecting access to your email account, sign-in links, and devices and for notifying Wid if you believe your account has been accessed without permission.

16. Browser storage

Wid uses cookies or similar browser storage where needed to authenticate you, maintain your session, protect the service, remember necessary settings, and preserve application progress.

Disabling essential browser storage may prevent account or application features from working correctly.

17. Changes to this notice

Wid may update this Privacy Notice when the service, matching process, providers, or applicable requirements change.

The updated notice will show a revised date. If a change materially affects existing consent or matching participation, Wid may ask you to review or confirm the updated choices before continuing.

18. Contact

For privacy questions, rights requests, or concerns about how your information is handled, contact:

owner@widapp.co